Classify customer emails into a wide range of categories such as shipping inquiries, product inquiries, return requests, etc. with high precision

Retrieve order information and shipping information from platforms including Amazon, Shopify and Netsuite. All incorporated in the reply.

Establish a product knowledge base that can intelligently answer customer questions about your products by simply upload user manuals, FAQs, etc.

Detect various languages and generates reply in the corresponding language

Summarize key points in voice mails and audio conversations

Dashboard to explore most common ticket types, product issues, number of tickets and more in any time range